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How jostoto 2014 Protects Your Personal Data

At jostoto 2014, your personal data is handled with a clear purpose: we collect only what is needed to run your account, process your deposits via DANA, OVO…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction privacyAccount-level data access on requestRetention periods clearly definedContact us to update or erase your data
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jostoto 2014 How jostoto 2014 Protects Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Our privacy support team is available seven days a week from 08:00 to 23:00 WIB.

Live Chat Start a live chat directly from your account dashboard at any time between 08:00…
Email Support Send a data-access or deletion request to our privacy email address.
In-Account Request Form Log into your jostoto 2014 account, go to Settings › Privacy, and submit a…
HOW WE HANDLE YOUR DATA

Six Ways We Keep Your Account Data Safe

From the moment you create your account to the day you request deletion, jostoto 2014 applies consistent data-handling standards.

Encrypted Storage

All personal data — including your DANA, OVO and GoPay payment references — is stored using AES-256 encryption.

Cookie Control

We use session cookies to keep your account active and analytics cookies to understand page performance.

Data Retention Periods

Account data is retained for as long as your account remains active.

Third-Party Sharing

We share your data only with payment processors such as the QRIS network and OVO to complete transactions you authorise.

Access & Correction Rights

You have the right to request a copy of all data we hold about your account and to correct any…

Security Incident Response

If a data breach affecting your account is detected, we will notify you by email within 72 hours of confirming…

Frequently Asked Questions About Our Privacy Policy

Below are the questions we receive most often about how jostoto 2014 collects, stores and protects your personal information. If your question is not covered here, reach out via Live Chat or the in-account Privacy form and we will respond within 3 business days.

We collect your full name, email address, phone number and date of birth during account creation. We also record the payment identifiers associated with any DANA, OVO, GoPay or QRIS transaction you complete, along with device type and login timestamps.

Personal identifiers such as your name and contact details are deleted within 30 days of account closure. Transaction records may be retained longer where retention depends on local law, specifically for financial audit and fraud-prevention obligations.

Yes. Log into your account, navigate to Settings › Privacy and submit a Data Access Request. We will compile a full summary of your personal data and send it to your registered email address within 3 business days of receiving the request.

We share data only with payment processors — such as the QRIS gateway, OVO and GoPay networks — strictly to complete transactions you authorise. No personal data is passed to advertising networks or sold to any external party for commercial use.

Payment references from DANA and OVO are stored with AES-256 encryption and are never written to logs in plain text. Only the transaction status and amount are visible to account-support staff — full wallet identifiers are masked after the transaction clears.

Open your account settings and select Cookie Preferences. From there you can disable analytics cookies while keeping session cookies active so your account stays logged in. Changes take effect immediately and are saved to your account profile.

We will send a notification to your registered email address within 72 hours of confirming a breach. The notice will state which data was affected, the steps we have taken to contain the incident, and specific actions we recommend you take to secure your account.

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